No refunds will be given for course video sales. All sales are final.

DePrivacy Policy for GengoPal
Effective Date: [June 19, 2025]
GengoPal ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our users, including children under the age of 13, in accordance with applicable laws such as the Children’s Online Privacy Protection Act (COPPA), General Data Protection Regulation (GDPR) (where applicable), and other privacy regulations.
________________________________________
1. Information We Collect
We collect the following information when users interact with our services:
• Personal Information: Name, email address, and payment information (collected via third-party processors).
• Educational Data: Tutoring session notes, learning progress, assessments, and feedback.
• Media Content: Video and audio from tutoring sessions (recorded with user consent).
• Technical Information: IP address, device type, browser type, usage logs, and cookie data.
• Analytics: Data gathered via tools like Google Analytics.
________________________________________
2. Children’s Privacy (Under 13)
GengoPal is committed to complying with COPPA. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents must create and manage accounts for their children under 13.
We may collect the following from children:
• First name (not full name)
• Learning preferences and progress
• Session recordings for educational use
Parents or guardians may review or delete their child’s information at any time by contacting us at [retz@gengopal].
________________________________________
3. How We Use Your Information
We use collected data to:
• Provide and personalize tutoring services
• Communicate with users and parents
• Monitor educational progress
• Improve our platform and features
• Process payments and manage subscriptions
• Comply with legal obligations
________________________________________
4. Sharing Your Information
We may share information with trusted third parties to operate our services:
• Payment Processors (e.g., Stripe)
• Video Platforms (e.g., Zoom)
• Email and CRM Tools (e.g., Mailchimp)
• Analytics Tools (e.g., Google Analytics)
We do not sell your personal data to third parties.
________________________________________
5. Data Security
We implement technical and organizational safeguards to protect user data. However, no system is completely secure. You use GengoPal at your own risk.
________________________________________
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
• Analyze website usage
• Remember user preferences
• Improve service performance
Users can adjust browser settings to manage cookie preferences.
________________________________________
7. Your Rights
Depending on your location, you may have rights to:
• Access, update, or delete your information
• Withdraw consent (especially parental consent)
• Opt-out of marketing communications
________________________________________
8. Contact Us
If you have questions or requests regarding this Privacy Policy or your child’s data:
Email: [retz@gengopal.com]
________________________________________

Terms of Service for GengoPal
Effective Date: [June 19, 2025]
Welcome to GengoPal! These Terms of Service (“Terms”) govern your use of our online tutoring platform, including services accessed through our website and video sessions.
By using GengoPal, you agree to be bound by these Terms. If you are a parent or guardian, you agree to these Terms on behalf of your child.
________________________________________
1. User Eligibility
• Users over 13 may register directly.
• Children under 13 must have an account created and managed by a parent or legal guardian.
• By registering, you confirm that the information provided is accurate.
________________________________________
2. Services Provided
GengoPal offers paid online tutoring services through scheduled sessions. Services may include:
• One-on-one tutoring
• Group classes
• Self-paced videos
________________________________________
3. Accounts and Security
• You are responsible for maintaining the confidentiality of your account credentials.
• Parents are responsible for monitoring child use under their account.
• We may suspend accounts for violations of these Terms or inappropriate behavior.
________________________________________
4. Payments and Billing
• GengoPal currently offers one-time and recurring payments via third-party processors.
• Future services may include occasional free classes or worksheets and paid subscriptions.
• All payments are final unless otherwise stated. Refunds are subject to our refund policy.
________________________________________
5. Acceptable Use
You agree not to:
• Violate any laws or regulations
• Harass, abuse, or harm another user or tutor
• Attempt to access other users’ data without authorization
• Record sessions without consent
________________________________________
6. Intellectual Property
All content on GengoPal, including lesson materials, branding, and session recordings, is owned by or licensed to GengoPal. You may not reproduce or distribute any content without permission.
________________________________________
7. Termination
We reserve the right to suspend or terminate any account for:
• Violation of these Terms
• Illegal or harmful behavior
• Inappropriate conduct in sessions
________________________________________
8. Disclaimers and Limitations
• GengoPal does not guarantee specific educational outcomes.
• Services are provided “as is” without warranties.
• We are not liable for indirect or consequential damages.
________________________________________
9. Changes to These Terms
We may update these Terms at any time. Continued use after changes constitutes acceptance.
________________________________________
10. Contact Information
Questions or concerns?
Email: [retz@gengopal.com]